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Infra Management Service

Agile, State-Of-The Art, Secure Infra Support Services For Businesses

Experience agile, state-of-the-art, and secure infrastructure support services tailored to meet the evolving needs of businesses, ensuring reliability and peace of mind in the digital age.

Why Do Businesses Prefer Globtier To Get Best Infra Support Services?

Businesses prefer Globtier for their IT infra support due to their impeccable track record of delivering state-of-the-art, secure, and scalable solutions. Globtier’s expert team customizes services to suit each business’s unique needs, ensuring optimal performance and reliability. Their commitment to innovation, robust support, and compliance with industry standards instills trust. With Globtier, businesses find a partner that not only resolves infrastructure challenges but also empowers their growth in an ever-evolving digital landscape.

Globtier’s Infra Support Services

IT Service Desk – L1, L2, L3

L1

First-level support handling basic user issues and ticket triage.

L2

Intermediate-level support addressing more complex technical problems and escalating as needed.

L3

High-level support handling advanced issues, often involving deep technical expertise and resolution of critical incidents.

Cloud Infra Support

Providing assistance and management of cloud infrastructure support (e.g., AWS, Azure) to ensure optimal performance, scalability, and cost-efficiency for cloud-based applications and services.

EUS Services (End-User Support Services)

Offering technical assistance and support to end-users with EUS services, ensuring smooth operation of their devices, software, and IT tools to enhance productivity.

Infra Security & Network

Managing and safeguarding the network infrastructure and data against cyber threats and breaches through security measures, protocols, and monitoring.

DC/DR Operations Management (Data Center/Disaster Recovery)

Overseeing the day-to-day operations, maintenance, and disaster recovery planning for data center facilities, ensuring data availability, business continuity, and minimal downtime.

Why Infra Support Plays A Vital Role In Uplifting Any Business?

Seamless Operations

Infrastructure support keeps business processes running smoothly.

Flexibility

It allows businesses to scale and adapt their infrastructure.

Happy Customers

Reliable infrastructure enhances customer satisfaction.

Cost Savings

Optimizes expenses and resource usage.

Security

Protects against cyber threats and data breaches.

Competitive Edge

Supported infrastructure boosts competitiveness.